Online and Mobile Tools

Cadillac Motors recognizes the significance of vehicle maintenance and makes it easy for customers to access service information. Ranging from online tools to in-person service, Cadillac employs a variety of methods to ensure customers are knowledgeable about their vehicle’s requirements.

The MyCadillac app serves as a centralized digital platform where Cadillac owners can view maintenance alerts. This mobile app provides personalized notifications about routine services, recalls, and service needs based on the car type and mileage. In addition to this, the app enables owners to schedule service appointments with nearby service centers, view current service offers, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by providing detailed information such as downloadable owner’s manuals, maintenance schedules, and warranty details. It enables users to monitor of their vehicle’s service history and provides information on approved service centers.

Dealership Communication

Cadillac's dealership network plays a key role in sharing service information to owners. During visits, the technicians go over suggested services and address potential issues with the driver. They provide a detailed breakdown of what the procedure includes, the expected duration, and the costs involved. Dealerships also make sure that service records are kept electronically, allowing for users to see all past maintenance of their vehicle.

In-Vehicle Technology

Contemporary Cadillac vehicles are fitted with smart technology that give service reminders and alerts right on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and usage, making certain that users are notified when it’s time for tasks such as fluid checks, tire rotations, or brake service. The vehicle dashboard offers a detailed description of each alert, including what needs to be serviced and why it is important for the vehicle’s longevity and performance.

Printed Guides and Manuals

For customers who like hard copies, Cadillac provides paper owner’s manuals that include a full service calendar, information on proper vehicle care, and fluid specifications. These guides detail tire care, fluid types, and service intervals, giving owners a comprehensive guide to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's website features a range of instructional content and maintenance tutorials that cover common maintenance tasks, such as monitoring fluids, tire replacement, or interpreting alerts. These tools enable users to be proactive about their vehicle's maintenance while understanding the significance of following a recommended maintenance schedule.